Returns Policy
Items can be returned for up to 14 days after the date of receipt and a maximum of 30 days
from the date of receipt for faulty goods, return postage costs are the responsibility of the
customer.
Items should be returned in the original condition as when dispatched. A refund
will be processed upon receipt.
Items should be carefully inspected upon receipt and any damages should be reported
within 48 hrs of receipt to admin@craftstands.com.
Please note all items are assembled prior to dispatch for quality control purposes. Damages caused during assembly/disassembly are
the responsibility of the owner, we carry a number of spare parts that can be purchased
through the website for prompt dispatch.
Faulty items can be returned up to 30 days after receipt, a restocking fee will be applicable
of £9.95 in most circumstances.
Please follow the all care and assembly instructions included with your purchase.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.